Gokujyo Japan World Wide [ GOKUJYO-JAPAN-WORLD-WIDE ]

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Privacy Policy

How we handle personal information

At this our web shop, we ask customers to provide their name, address, telephone number, e-mail address, credit card number or other information for contact purposes when using our services.

This our web shop treats this information according to the policy of the Japanese personal information protecting law. This privacy policy is a promise between this our web shop and the customer about the treatment of the private information of customer.

This our web shop will only ever use personal information for the following reasons.

1 We will use the customer's contact information such as name, address, and telephone number to deliver the products or to request the fee. Also, this our web shop might use the paying information such as the appointed credit card number or the bank account number for payment purposes.

2 We use the customer's contact information such as name, address, e-mail address, to confirm the number of items ordered or sizes or details of the order or delivery method.

3 We use the customer's contact information such as past record of orders, name, address, or e-mail address to promote our company's campaigns, products, and services.

4 We use contact information such as customer's name, address, and e-mail address to respond to customer's demands and enquiries.

This our web shop controls personal information with the methods shown below.

1 By following the Japanese personal information protection law and guidelines, all company computer equipment must remain inside the company building at all times.

2 The use of personal information is limited for use to the workers who need to handle it for business purposes.
We establish rules to keep and control the medium which includes information, and we adopt preventative steps to protect personal information.

3 We always use SSL, the standard encoded communication method for web pages to guarantee secure personal information when sent through the Internet.

4 We delete personal information after a period of time should it no longer be required for customer services purposes.

Providing personal information to third party.
When ordering, customer should understand and agree with this policy.

About the release of personal information.

1 This our web shop will not release personal information to third party without the agreement of customers.
However, for the followings, it is not so.
  • According to the law, there is a request from official parties such as the court or the police.
  • There is special regulation in law requiring it.
  • There is a case where customer's or third person's life, body, or property might be lost, and we cannot receive agreement from him.
  • There is a case where this our web shop must protect its rights, property, or service against the actions opposing a law or this our web shop's rules for using, and this our web shop cannot receive agreement.
2 If there is a request from customer to release personal information, we will do so only when we can confirm the identity of the customer. Attention: method of confirming.
Please mail a copy of documentation proving identity so that we can confirm this to be true (driver's license, and so on). We will only release personal information after confirmation.
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